We have stayed at seabrook every year for many years now and always rent a different place. We love pelican villas; our condo this year, while nice, had a couple issues. The master bathroom sink was clogged when we arrived. The second bathroom shower was difficult to obtain hot water; some sort of adt alarm system began to go off in the middle of the day and we could not turn it off. And we understand the space issues but the set up of the laundry system was really difficult to use. We will be back to Seabrook but not this unit. Thank you
Thanks for your continued loyalty to Seabrook and for sharing these details. I’m sorry the clogged master sink, the inconsistent hot water in the second shower, the intermittent ADT alarm, and the awkward laundry setup affected your stay. That’s not the experience we want.
I’ve passed your notes to maintenance and housekeeping — they will clear and inspect the sink, check the shower water/valve, coordinate with ADT to resolve the alarm, and review the laundry layout and instructions. We appreciate the feedback and hope you’ll return to Seabrook; when you’re ready to book again we’ll gladly help find a different Pelican Villas unit that better meets your needs.
— Coastal Getaways