The unit was very comfortable. Atrium Villa is so convenient and felt very safe. All of the beds were very comfortable and the kitchen was well supplied and appliances worked well. Only complaints we had was the balcony furniture was not comfortable and the side balcony by the stairs was a mess. We would have used the porches if they had comfortable furniture and were not cluttered with old beach chairs, mop heads, etc. Also, I would suggest the cleaning company do a better check for dog hair after a pet was included in the reservation as the hair was picked up when we wore black clothes and socks. All in all the complaints are a bit trivial but we felt like someone needed to know so this could be corrected.
Thank you for the 5-star rating. We're glad 2934 Atrium Villa was comfortable, convenient, and felt safe, and that the beds, kitchen, and appliances met your needs. I'm sorry the balcony furniture wasn't comfortable and the side balcony was cluttered — we'll inspect the porches, remove stored items, and replace or add more comfortable outdoor seating as needed. I also apologize for the pet hair; I'll share this with housekeeping and our cleaning company so they perform a more thorough pet-hair check (extra vacuuming, lint-rolling, and a final inspection) after pet stays. We appreciate you bringing these items to our attention and will address them promptly. We appreciate you staying with us and hope to welcome you back soon.
~Coastal Getaways