The cabin was great. It was exactly as advertised. We were visiting Gatlinburg during a rainy weekend and the cabin provided a great place for us to hang out, keep warm, and spend time together. My kids had a great time playing pool and we all spent tons of time in the hot tub. There was plenty of room, we weren't on top of eachother. All the beds were comfortable and the bathrooms were great. I forgot my shampoo, but there was some provided and it was great as well as makeup removers and lotion. We were very impressed with the customer service and we are definitely planning on staying here again.