Christian
8 months ago
My biggest issue with Booe Realty was the fact that we drove 8 hours to Myrtle Beach and I called Booe Realty to let them know I was literally 5 min away getting to Booe Realty to pick up the key. I arrive at 5:03 PM after asking them to just wait a couple of minutes so I can get the key and check in, I find Booe Realty CLOSED. I was able to get the keys so that was not an issue, the issue was I had to return the next day between 9 and 12 to sign paperwork and give them my credit card. We had vacation plans the next day that had to be delayed simply cause they could not wait a simple 3 minutes, this is not customer Service... I expressed my frustration the next morning when I went to Booe Realty and frankly the woman was rude and didnt give a **it that I had to delay my early morning vacation plans... Dont expect them to go above and beyond for anything!!!
Thank you for sharing your feedback. We’re sorry to hear about the frustration you experienced at check-in and that our team’s response the next morning came across as rude. That is never the impression we want to leave. We understand how valuable your vacation time is, and we regret that this impacted your plans. Your comments will be shared with our team to help us improve our service moving forward. We do appreciate you bringing this to our attention.
S
Steven
9 months ago
I didn't know that breakfast was offered, since we had a full kitchen.
Just my opinion. The walk to the beach. I thought it would be closer. I'm not complaining!
Julie
9 months ago
This was a great stay! Comfy beds, a very responsive/communicative host (Booe Realty), and a nice condo complex. We would definitely come again! I will mention that there were quite a few "essentials" that I felt were missing (hairdryer, cooking oil, dish soap, etc) so please plan on bringing those or picking those up for yourself at the nearby grocery store before you arrive.