I enthusiastically recommend booking a home with New England Vacation Rentals. Each person with whom I interacted was friendly and professional. From beginning to end, the process was incredibly smooth. We arrived to find a broken coffee maker. Hours later, a brand new machine, along with a pound of coffee and filters, was delivered to the home. Also upon arrival, we were pleasantly surprised to find a $25 gift certificate to Chatham Candy Manor. For years we've walked past MisBehavin' and thought we'd like to one day stay there. This year we decided to bring our dog to the Cape, and we were lucky to book this popular property.
With the exception of the master suite, we loved the house. Clean, charming, and spacious, my family of 4 with kids 16 and 14,along with cousins ranging in age from 11-17, loved being able to walk out the front door to Main Street and Andrew Hardings Lane beach. Our 85-pound goldendoodle had plenty of room to roam.
The home was more upscale than many dog properties I've seen. Overall we loved it and would return. The yard is very small, which wasn't an issue for us. Kate Gould park is about a 5-minute walk and offers plenty of green space for dogs.
My "excellent" rating is because NEVR is awesome; I would have rated the house itself "Very Nice" on the ranking system. I appreciate a meticulous house and expect one for the price we paid.
Following are my recommendations for this property to receive a rating of excellent:
1. The kitchen cabinets and utensil drawers needed to be organized. Despite the NEVR rule to clean out cabinets of personal items upon departure, previous tenants left much unopened food. I appreciate not wanting to be wasteful, but the rule exists for a reason. (Even though I brought our own staples, it was good to have foil, plastic wrap, salt and pepper, etc. already there.) The utensil holder needed to be cleaned. A previous tenant left utensils, plates, etc. in chaotic order. The cleaning crew is not responsible for tidying after guests. Guests who do not leave such items neatly should be charged, as it reflects poorly on the home.
2. The master suite needs some sprucing up. The stucco is outdated. The wooden beams and high ceilings had cobwebs. The yellowed and taped light plates looked dingy. There were no lightbulbs in the ceiling fan. The two artificial plants served as dust collectors. The master bath needs a complete renovation. The old-school wall fan was covered in dust. There's some mold in the shower. The little Ikea-looking rug was old and stained. We removed it for the duration of our stay.
3. We love an outdoor shower. The wood in this one needs replacement in some areas. One small cut in the base would prevent water from pooling. Rather than leaving soil, perhaps put wood or small stones to make the area more attractive. The water creates mud. That's our list of recommendations for improvement.
Dog dishes are provided. There's plenty of room for a dog crate should you bring yours. We loved playing games on the sun porch. The air conditioner chilled the house well. Beach chairs and towels were plentiful and of good quality. We loved relaxing in the Adirondack chairs under the front yard's tree. To reiterate, New England Vacation Rentals was great. I'd book with them again and recommend highly.
New England Vacation Rentals
Thank you so much for taking the time to give us your feedback and glowing review of NEVR. We truly appreciate the time you took and we will address the short list with the owners who are always making upgrades to the home and really want it to be the best it can be. We all work hard to make the guest experience an exceptional one and we are so pleased we did so for you and your family. Can't wait to assist you again in the future we are here for all of your vacation rental needs.