Reva

Cindy

15 days ago

The house was nice just as described. Very comfortable! The pool was amazing!

Hi Cindy, thank you for your lovely review. We're glad the house met your expectations and that you found it very comfortable. It's great to hear you enjoyed the pool. We look forward to hosting you again!

Jody

about 1 month ago

Beautiful home! Pool was amazing. Some bees & ants by the pool which was unexpected. Possible bees nest nearby? Would stay again! Can’t wait to come back.

Hi Jody, thank you for your positive review. We're glad you enjoyed the home and the pool. We look forward to welcoming you back soon!

Laura

9 months ago

We had a wonderful stay at this home over New Years 2025. Plenty of space for 4 couples, 1 baby and 3 dogs. Communication with ACME was easy and they provided lots of recommendations for us in the area, including in home massages and in home chefs. It was incredibly spacious with lots of character in a very cute neighborhood that was walking distance to coffee shops and restaurants. Would love to stay here again!

Thank you, Laura! We're glad to hear you had a wonderful stay and enjoyed the spaciousness of the home. We hope to welcome you back soon for another great getaway!

Sarah

9 months ago

I always judge an Airbnb rental on its kitchen, and this one delivers!!! It's fully stocked and ready to party. This is such a great spot for a group or a big family. We loved the area for walking the dogs. ACME was also an amazing company and just as responsive as any host, and then some!

Thank you, Sarah! We're glad to hear the kitchen met your expectations and that you enjoyed the area for walks with your dogs. It was a pleasure hosting you, and we appreciate your kind words about our team. We look forward to welcoming you back!

Charles

10 months ago

our hosts called us 5 times to tell us of the neighborhood noise policy as we settled in the house. unfortuneatly the same attention was not paid to the cleaning of the house. we had rodent droppings in the silverware and dishes. we washed all the dishes and silverware before we used them. we paid extra for the heating of the pool. we had 3 separate service calls to get it working over a day and a half. finally the pool contractor came to fix the problem. it was a slow response to resolve. we also had a firepit that did not work since the handle was broken off. The handle was fixed a day later. when i called for a credit i was given a 140 dollar offer. when i questioned if that was enough they said they would review and get back. after over a week there is still no offer and when i call they say mgmt is aware. asked when it will be resolved they have no eta. i would be leary of and ACME House company residence in the future

Thank you for your feedback, Charles. We're sorry to hear about the issues you experienced during your stay. Cleanliness is our top priority, and we take reports of rodent droppings very seriously. We're currently reviewing our cleaning protocols to prevent this from happening in the future.We also apologize for the delays in addressing the pool heating issue and the fire pit. Your concerns regarding compensation are being taken seriously, and we will ensure management follows up with you directly as soon as possible. We appreciate your input and hope you might consider giving us another chance to provide you with a better experience in the future.

Robert

10 months ago

ACME were extremely responsive and proactive, advising us about seasonal recommendations for heating the pool, helping us with the pool controls, and scheduling maintenance calls. The house was spectacular and accommodated our group (4 couples) comfortably. We hope to be back someday.

Thank you, Robert! We're so glad you had a spectacular guest experience with us and we can't wait for your future vacation!