The house was perfect, and the pool table/bocce court were added bonuses that made our trip more fun. I can’t say anything negative about the property or the property management company. Communication was great!
However, there were a lot of things not working when we arrived. The concierge met us and was friendly, but he was unable to fix anything or handle contacting maintenance on our behalf. We were able to let ourselves in, and we ordered our own supplies for the house. Though it’s nice to be greeted, I would do away with the concierge or have them provide some services. Or call them “greeters” to avoid false expectations.
That said, once the maintenance guy showed up, he was great! Fixed everything quickly and was professional.
I would definitely stay here again and recommend it to friends!