Steven
about 1 month ago
We wanted to visit Palm Springs and stay with family members (also visiting from a different city). I particularly wanted to stay in a mid-century modern (MCM) home - not only for the experience, but also to get some remodeling ideas for our own house in AZ. This house, the pool/yard(s) and the furnishings/artwork were spectacular! The immediate neighborhood was fun to explore and we also took advantage of some architectural tours in the area. The house embodies every great aspect of MCM design principles - particularly bringing the outside in and vice versa. It is, at once, cheerful, stimulating and relaxing. What a gem! None of us were ready to leave this house on our last day - and none of us had ever felt that way about a rental property before this one.
Hi Steven, thank you for your thoughtful review. We're pleased that the mid-century modern design, pool, and neighborhood met your expectations, and that you found inspiration for your own home. It's wonderful to hear the house felt both relaxing and stimulating for you and your family. We'd be happy to welcome you back anytime.
Aaron
about 1 month ago
Very nice on the inside, not the greatest outside. Pictures make the pool area look a lot nicer.
Thank you for your feedback, Aaron. We're glad you found the interior of the house nice. We appreciate your comments about the pool area and will take them into consideration to improve guest experience. We hope to host you again in the future.
Yvette
about 1 month ago
The house is in a great location. It is close to shops and restaurants. The pool and outdoor space is fun.
Hi Yvette, thank you for your review. We're glad you enjoyed the convenient location and had fun with the pool and outdoor space. We hope to welcome you back for another stay soon!
Catherine
about 1 month ago
The house is very cute and very peaceful. Lots of outdoor space. I would like to rent again but am hesitant due to pool issue and how it was handled. When we arrived, the pool had tons of previous guests trash in it-metal confetti, beer bottle caps/metal wraps, fake eye lashes, napkins, brochures, popped balloons, etc. I contacted management and was told I had to wait the next day for pool service to clean it. (Pool service didn’t arrive until after 12 next day.) I spent hours cleaning it so my kids could swim in it. Also, I was notified that I would need to accommodate a window vendor an hour after check in time. I asked if the vendor could visit before arrival or after departure and was told no. Although they were willing to provide a longer check out to accommodate this inconvenience, I had to ask. At this time, nothing was offered to accommodate cleaning previous guests trash in pool. Not a relaxing way to start a vacation…
Thank you for sharing your experience and for noting the charm and peacefulness of the home. We are truly mortified that you arrived to find the pool in that condition—this is absolutely not reflective of our usual standards, and was an isolated incident. We completely understand how disappointing it must have been to start your vacation this way.
We have since reinforced our pre-arrival inspection process and adjusted how we handle maintenance scheduling to ensure future guests have a smooth, uninterrupted stay.
We appreciate your openness in sharing this feedback, and we’d love the chance to welcome you back for a stay that reflects our true level of hospitality. If you choose to visit again, please reach out directly so we can make sure your next experience is nothing short of exceptional.
We have since reinforced our pre-arrival inspection process and adjusted how we handle maintenance scheduling to ensure future guests have a smooth, uninterrupted stay.
We appreciate your openness in sharing this feedback, and we’d love the chance to welcome you back for a stay that reflects our true level of hospitality. If you choose to visit again, please reach out directly so we can make sure your next experience is nothing short of exceptional.
Frank
about 1 month ago
Beautiful home! We had a great time. My kids loved the pool and back yard.
Hi Frank, thank you for your kind review. We're happy to hear that you and your kids enjoyed the beautiful home and the pool area. We'd be delighted to welcome you back for another great stay!
Mychal
about 1 month ago
My group of five had a fantastic time. The Airbnb provided all the amenities we needed for a wonderful weekend. They were also very responsive to any questions I had.
Hi Mychal, thank you for your kind review! We're glad the amenities met your needs and that our team was responsive to your questions. We’re happy your group had a fantastic weekend and would love to host you again!