Scott
7 months ago
Great outdoor space which allowed us to spread out a bit.
Thank you, Scott! We're glad you enjoyed the outdoor space and had a great time. We hope to host you again soon!
A
Anonymous
7 months ago
Fabulous property with top notch communication. This house comes supplied with absolutely everything we needed and much more!!!! No complaints!
Claire
7 months ago
Spacious, comfortable, great location. Hosts were friendly and responsive.
Hi Claire, Thanks for your kind review! We're pleased to hear that you found the space comfortable and appreciated our location. Our team prides itself on being responsive and friendly, and we're glad that made a positive impact on your stay. We hope to see you again soon!
LaTanya
7 months ago
The property was spacious, beautifully decorated, and well-stocked with essentials like towels and toiletries, making it feel like a hotel. Unfortunately, there were major issues. The house smelled strongly like a dog kennel, especially the couch, pillows, and master bedroom. One guest had an allergic reaction to the smell and had to take Benadryl. We even purchased pet Febreze and candles to help. I informed the host on the first night, and though they said someone would come, no one did.
We booked this property for Christmas specifically for the hot tub, which the host assured us would be heated to 102°F. Despite confirming this in advance, the hot tub wasn’t heated until our last day, after most guests had left. The host was nice, quick to respond to texts, and communicated well, but unfortunately, they didn’t fix the issues during our stay.
While the house itself was lovely, these unresolved issues made the stay frustrating.
We booked this property for Christmas specifically for the hot tub, which the host assured us would be heated to 102°F. Despite confirming this in advance, the hot tub wasn’t heated until our last day, after most guests had left. The host was nice, quick to respond to texts, and communicated well, but unfortunately, they didn’t fix the issues during our stay.
While the house itself was lovely, these unresolved issues made the stay frustrating.
Thank you for sharing your feedback. We're glad to hear that you enjoyed the space, decor, and the provided amenities. We sincerely apologize for the issues you encountered, especially with the odor. As for the hot tub, we did check it and confirm that it was functioning properly, but we apologize that it didn’t meet your expectations during your stay. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to host you again under better circumstances.
Vikramjit
7 months ago
It was nice place to stay and everything was above expectations
Thank you, Vikramjit! We're pleased to hear that everything met your expectations. We hope to welcome you back soon!
Brenda
7 months ago
Our stay at the La Casa Naranja house was amazing!! I would highly recommend. ACME was extremely prompt in answering any questions I had. The pool and hot tub were fabulous. They had everything we needed in the kitchen to cook a Christmas dinner. The neighborhood was safe and quiet. We slept in the King bed and thought it was very comfortable. We used both the fire pit and the inside fire place. The house had everything we needed to have a nice, relaxing Christmas with our family. The location is great too. It's not far from the airport and getting to Palm Springs and Palm Desert was very easy.
Hi Brenda, Thank you for your wonderful feedback! We’re pleased to hear that La Casa Naranja was the perfect setting for your family Christmas. It’s great to know you enjoyed the amenities and the neighborhood. We look forward to welcoming you back in the future!