Reva

Sally

6 months ago

Very very steep driveway and stairs leading into house. Master bedroom bed VERY hard and ceiling leaked when it rained. Also two bedroom doors were window doors and they did not have any curtains or covering for privacy. There were some uneven flooring areas in the house. The back deck is in need of repair - some areas rotting through. Yes, there was a rope for those areas but the rest of deck had plywood over it to cover up this hazardous condition. Talk about a HUGE safety issue! TVs in bedrooms were tiny and hard to see from bed. Bed space for up to 20 people to sleep but ONLY two bathrooms. Nice country club neighborhood but I would NOT recommend this home to others. $1700 for 4 nights - this definitely was not worth it. Communication was great. This could be a really nice place to stay if all of our concerns were fixed.

Thank you for taking the time to share your detailed feedback. We're truly sorry to hear that parts of your stay did not meet your expectations, especially regarding safety and comfort — that’s never the experience we want our guests to have.
We’ll be thoroughly reviewing all the points you raised and hope you’ll consider giving us another chance in the future once these issues have been resolved.

Nicole

6 months ago

Thank you for letting us stay in your beautiful home.

Thank you so much for your kind words! We’re delighted you enjoyed your stay in our home. You’re always welcome back!

Pablo

10 months ago

Excelente lugar

Thank you so much for your comment! We are very glad to hear that you enjoyed your stay. We hope to host you again soon.

Brock

10 months ago

Really liked the property and it was awesome location. Had some troubles getting into the property as we had been given a wrong lockbox code (made for an awkward start to the weekend.) Also had the door handle not work right when we got into the property (sent an email right away to report).Other than that the start was awesome, great setup to the house and we loved the neighborhood!Thanks the the Stay porter team for being really communicative

Thank you so much for your review and feedback, Brock! We’re really glad to hear that you loved the property, its location, and the neighborhood. We sincerely apologize about the lockbox and the door handle issue at the start but we’re glad we were able to address it quickly. We’re so grateful for your patience and understanding. It’s wonderful to hear that the rest of your stay went smoothly and that you appreciated the communication from the Stay Porter team. We’d love to host you again in the future and ensure everything is perfect from the start! Thank you again for your thoughtful review!

Marina

11 months ago

Excellent family home for a relaxing getaway. Plenty of space, clean and comfortable. Beautiful area, well kept and easy access to Flagstaff spots.

Thank you so much for your kind words! We’re thrilled to hear that the home was a great fit for your family getaway and that you enjoyed the space, comfort, and convenient location. We’d love to host you again and hope to see you back soon!

Juan