Thank you so much for your kind feedback! We're glad to hear the home had everything you needed for a great family getaway, and that you appreciated the amenities and pet-friendly setup. It means a lot to us that you recognized the care and professionalism we put into maintaining the property. We also appreciate your note regarding the damage insurance. We understand how that could be confusing and will take your feedback into consideration to help improve the clarity of our communication moving forward. We hope to welcome you back again for another relaxing stay!