4.8 out of 5

44 reviews

5 star

86%

4 star

5%

3 star

9%

2 star

0%

1 star

0%

4.8

(34)

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4.6

(10)

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Duane review picture
Duane

about 1 year ago

We very much enjoyed our stay; we found the property to open, welcoming, and very clean. we enjoyed all the amenities, which we found to be very enjoyable. We read the reviews and saw there might not be ping pong balls, so we left ours for the next guests to enjoy. The AC worked very well to make the house cool, however it was a bit loud. The pool was clean and inviting and the fire pit was the bomb, we all enjoyed spending time out there. The kitchen was well stocked for utensils, dish, cook, and glass ware. The TV's all worked as advertised, and we found the beds to comfortable with nice linens. The entire property was well kept, and the Lemon tree was a nice surprise as my mother-in-law loves her hot tea, w'lemon. The area is nice with easy access to freeways and other local amenities and felt safe. The Ladies enjoyed walking the neighborhood and hit one of the local trails. We certainly enjoyed our stay. Thank you.
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your time at our property and found it open, welcoming, and very clean. We're glad you made good use of the amenities and appreciated the thoughtful gesture with the ping pong balls. It's great to hear that the AC kept the house cool, although we apologize for any noise it may have caused. We're delighted that you found the pool clean and inviting, and that the fire pit was a hit for everyone. It's fantastic that the kitchen was well-stocked and that you found the beds comfortable with nice linens. The lemon tree surprise sounds lovely for your mother-in-law! We're also pleased to hear that you enjoyed the area with its easy access to freeways, local amenities, and safe neighborhood for walks and trails. Thank you for choosing to stay with us, and we hope to host you again in the future!

J

Jason

over 1 year ago

Centrally located in a great neighborhood. Close to hiking trails.
Mary review picture
Mary

over 1 year ago

We had family come in from Texas, California and Colorado that we haven’t gotten to see in over a year so we were really excited to have an opportunity to all stay under one roof for a few days. When selecting this house, I was beyond excited to find a beautiful space large enough to accommodate everyone without it feeling too crowded. The pictures perfectly depicted the home but the surroundings were much more beautiful than I could have anticipated. Porter was incredibly proactive and responsive and great to work with. Thankfully we had no issues that we needed to call on them for but it was reassuring knowing they were only a phone call away. We brought our own spices and certain kitchen items we knew we needed to have for a special family dinner we were planning so I recommend you read and understand what is available at the house like we did if that’s going to be important to your stay. We would definitely rent this house again!
Hi Mary, your words mean the world to us! It warms our hearts knowing our home brought your family together for such a special reunion. We're thrilled you found the space perfect and that you made unforgettable memories. Can't wait to welcome you all back again soon!
Samantha review picture
Samantha

over 1 year ago

My family and I enjoyed our time in the Biltmore Highlands. We had an issue with the television, we replaced the television with the same model and they accepted the fact that we went out of our way to replace the television like-for-like. Porter's were amazing, gracious and extremely responsive.
Hi Samantha, Thank you so much for taking the time to share your experience at the Biltmore Highlands! We're thrilled to hear that you and your family enjoyed your time with us.
We appreciate your understanding regarding the issue with the television, and we're happy that you are out on your way to replace the TV. It's fantastic to hear that our team, especially the Porters, left a positive impression. We're proud to have a team that is dedicated to providing exceptional service and being responsive to our guests' needs.
Your feedback is invaluable to us, and we look forward to the opportunity to welcome you back to the Biltmore Highlands for another memorable stay. If there's anything specific you'd like us to improve upon or if you have any further comments, please feel free to share. Many thanks!
Matthew review picture
Matthew

over 1 year ago

This was a great place! We really enjoyed the outdoor living space. Awesome hiking trails right down the street
Hi Matthew, thank you for the great review! We’re so happy you loved your experience and enjoyed your stay. We can’t wait to have you back for your next visit. Many thanks!
Samuel review picture
Samuel

almost 2 years ago

This place was great. Had lots to do at the house. You could literally vibe out in multiple spots within the house. I would recommend men’s to have some random spices provided, I think that would be extremely convenient and set them apart from everyone else. Grill area is superb and so was the pool. Host was super responsive. Would definiyely go back to visit.
Hello Samuel, thank you for taking the time to leave us feedback! We are delighted that you find the home great with many amenities. We can't wait to host you again soon on your next visit! Many thanks!