4.7 out of 5
134 reviews
5 star
83%
4 star
10%
3 star
4%
2 star
1%
1 star
1%
4.7
(126)
4.6
(8)
Megan
2 months ago
House was beautiful in a great area close to shops and restaurants.
Thank you for your review! We’re glad you enjoyed the house and its convenient location near shops and restaurants. We’d love to host you again anytime!
Frances
4 months ago
Amazing value for price! Enormous rooms and lots of natural light throughout the house. Southwest style blending Spanish and Native American decor and architecture felt fitting for the location. Three full baths, so each couple and the kids had their own bathroom. Washer dryer, gas stove and oven were top notch. Great views of Bell Rock and Courthouse Rock on north side but construction also on 2 sides. Easy walk to other trials, through neighborhood and to village shops with cafes, restaurants and small grocer.
Porter management agency was very responsive. Couldn’t get in, seemed like the electronic lock was out of power. After leaving a voicemail, Porter called us back within 5mins and worked through it with us. Physical keys/lock boxes didn’t work either. Finally they realized that we had to press the brand label to activate the electronic keypad and we got in. They’ve promised to amend the check-in instructions to include this critical piece of information!
Porter management agency was very responsive. Couldn’t get in, seemed like the electronic lock was out of power. After leaving a voicemail, Porter called us back within 5mins and worked through it with us. Physical keys/lock boxes didn’t work either. Finally they realized that we had to press the brand label to activate the electronic keypad and we got in. They’ve promised to amend the check-in instructions to include this critical piece of information!
Thank you so much for your detailed review, Frances! We’re thrilled to know that you enjoyed the spacious rooms, natural light, and Southwest-style design—it’s wonderful that the 3 full bathrooms worked well for your group. We’re also glad you appreciated the washer, dryer, and kitchen appliances, as well as the views of Bell Rock and Courthouse Rock. We truly appreciate your feedback regarding the check-in process. We’re happy our team was able to assist quickly, and we’ve updated the instructions to make activating the electronic keypad clear for future guests.
It’s great to hear you enjoyed the easy access to nearby trails, shops, and cafes. Thank you again for taking the time to share your experience, and we hope to welcome you back soon!
It’s great to hear you enjoyed the easy access to nearby trails, shops, and cafes. Thank you again for taking the time to share your experience, and we hope to welcome you back soon!
A
Ann
6 months ago
Thank you! We’d love to welcome you back anytime!
Javier
7 months ago
Great place, very spacious house.
highly recommend.
highly recommend.
Thank you so much for your kind words! We’re so glad to hear you enjoyed the space and had a great stay. We’d be happy to welcome you back anytime!
M
Mariposa
7 months ago
Absolutely stunning house nestled in the perfect location for exploring the beauty of the Sedona area. The house is perfectly appointed, with many nice personal touches. We’d stay here again without hesitation. Thank you to our excellent hosts for setting the path for a wonderful getaway!
Thank you for the kind words! We’re so happy you enjoyed the home and its location - and that the personal touches made your stay special. You’re welcome back anytime!
B
Bill
7 months ago
This was a very nice, large, house in a very great location for us. We would definitely stay again.The reasons for our not quite perfect rating were:Upon arrival we were disappointed to find a drinking glass & spoon in the dish drainer, and a washcloth that it appeared someone had perhaps dried their hands on one of the bathroom counters. There were also a few other areas that were less than completely clean.This property is listed on VRBO but managed by another company - this resulted in extra steps in reserving. I also received multiple emails & texts indicating that I could pay extra for early check-in and/or extend my stay - one such message would have been enough.Finally, although WiFi was seemingly available, using it required providing your first & last name, email address & consenting to marketing emails. Cell service worked for us, although it was slow.
Thank you so much for your thoughtful feedback and for staying with us. We're happy to hear that you enjoyed the home, its size, and the location — and we’d be glad to welcome you back in the future!
We sincerely apologize for the cleaning oversights you encountered upon arrival. That’s not up to our usual standards, and we’ve shared your comments with our housekeeping team to ensure it’s addressed moving forward.
We also appreciate your feedback regarding the booking process and communication. We’ll review our messaging frequency to avoid unnecessary repetition, and we'll work on making the reservation experience more seamless.
Regarding the Wi-Fi, we understand the concern about the login process and marketing permissions — we’ll explore alternatives that offer a more user-friendly and private experience.
Your feedback helps us improve, and we’re grateful for the opportunity to do better. Please don’t hesitate to reach out directly if there’s anything we can assist you with in the future.
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