Hone was comfortable and big enough for two large families, fishing and community pool was good, the only problem we had was the pool / marina dons which are in lock boxes. Could only get one box open and that fob didn’t work to open the marina gate. Bought a new battery and it still didn’t work. Emailed / called property management and it took several hours but someone finally called and eventually got the second lock box open - THAT fob worked for BOTH the pool and marina gate (we paid two separate fees 35 each and were told there were two separate fobs). Overall, would like to ask a couple of things: stock more than one towel / washcloth per person or state that supply is limited - appreciated the laundry pod though, some of the pots don’t work with the convection stove (the blue ones worked fine), and I’d label the dishwasher “switch” on the wall - we eventually figured it out :-)
Hello Amy, thank you so much for your detailed feedback and for choosing to stay with us! We’re glad to hear the home was spacious and comfortable for both families, and that you enjoyed the fishing and community pool. We truly apologize for the inconvenience with the fob access and appreciate your patience as the issue was resolved. Your notes about the towel supply, cookware compatibility, and dishwasher switch are incredibly helpful—we’ll definitely take them into consideration to improve the guest experience going forward. We're happy to hear you still had a great stay overall, and we’d love to welcome you back in the future!