We chose this house because it allowed pets and because of the pool, which is absolutely outstanding! If I had to say anything negative it would be that the listing was not so up front about the $200 pet fee. While it was listed, you had to go through a sub category to find it. I felt for $600 a night it should’ve been included upfront in the original cost. Because of this ended up having to leave our dog behind, which was a huge inconvenience and a disappointment. We were also accused of blocking our neighbors gate, when there was only one car in our party and we parked in our driveway. So I don’t know what that was about. Overall, it was a good stay, and the house is beautiful and the pool is absolutely amazing and the kiddos had a blast!
Thank you for taking the time to share your experience. We're so glad to hear you enjoyed the home, especially the pool - it's great to know the kids had a blast!
We truly appreciate your feedback regarding the pet fee. We do list it in the house rules and pricing details, but we understand how that may not have been as visible as it should be. We'll review how it's presented to make it clearer for future guests. We’re also really sorry to hear that you had to leave your dog behind - we know how important pets are, and we understand how disappointing that must have been.
We apologize about the parking issues.
Thank you again for your honest feedback and for staying with us. We'd love the opportunity to host you again under better circumstances.