Nice big room with a sofa as well as a bed. We ate in the restaurant and the food was really good. Helpful member of staff that helped with the self check in.
I didn't like the self check in. The toilet light was automatic and came on each time yo...
Dear Julia, thank you for taking the time to leave your review! We are delighted to hear that you enjoyed the spacious room and restaurant. We appreciate your feedback with regards to the toilet light. We hope to welcome you back soon! Best wishes...
5 months ago
K
Kenneth
As normal the hotel was lovely and clean absolutely no complaints about location either
That the hotel has added a waiver of £10.70 NON RETURNABLE FOR ANY DAMAGE OR £100 WHICH IS RETURNABLE AFTER 14 DAYS which is pathetic so in actual fact they ar...
Dear Kenneth, thank you for your feedback and for your kind comments regarding the cleanliness and location of the hotel — we’re pleased to hear you enjoyed those aspects of your stay.
We do state the details of the damage waiver in our booking in...
5 months ago
Lynn
Gorgeous apartment and the view from the window over the river Ayr is stunning. Very handy with the lift going up to bedrooms as grandson currently on crutches so could not handle the stairs. Central for both beach and town and we had a very comfo...
Thank you so much for your lovely feedback! We’re thrilled to hear you had a comfortable stay and that the apartment's layout and lift made things a bit easier for your grandson. The river view really is something special, and we're so glad you en...
5 months ago
J
Julieann
Bar & restaurant very good
Dear Julieann, thank you for you kind review. We are thrilled you enjoyed your stay and hope to welcome you back for another wonderful stay soon! Best wishes, Georgia - Donnini Team
5 months ago
G
Gemmell
It was just beautiful
The neighbour downstairs seen us coming in wasn't very nice to us then the next night she smashed up her house I had a 6yrs little girl with me who was scared off the noise
Hi Gemmell, thank you for much for your fantastic review! We are so delighted you enjoyed your stay at Harris Retreat. We are sorry to learn of the disturbances you experienced with the neighbour but we hope it wont stop you from coming back to st...
5 months ago
Michael
Well presented house in convenient location. Perfect for a golfing weekend in Troon and Prestwick
Hi Michael, thank you so much for your kind words! We're delighted to hear the house was a great fit for your golfing weekend in Troon and Prestwick. It's always a pleasure knowing our guests enjoy both the property and the location. We’d love...
5 months ago
R
Robinson
The rooms were very clean and the location was convenient to the beach, shops and restaurants. The onsite restaurant was amazing.
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the cleanliness of the rooms and found our location convenient for exploring the beach, shops, and restaurants. It's also wonderful to know that you had a great experie...
5 months ago
Louise
Perfect place to stay. Apartment was beautifully decorated with everything we needed for a comfortable stay. It was located centrally in Prestwick which was so useful for us to access all of the local amenities. Shops, restaurants etc. The beach i...
Hi Louise, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found the apartment beautifully decorated and well-equipped for your needs. It's great to know the central location in Prestwick made i...