The resort was the perfect getaway for our family vacation. The building itself was clean and up to date. There was a crew there all week repainting the deck of both pools and the splash pad which didnt bother us since we dont go to the ocean to swim in a pool, it was a welcome sight to see some updates.
Our room was nice but it needed a good deep cleaning and some minor updating. There was some black mold around the shower and jacuzzi tub, lots of dust on everything above eye level, and the baseboards were scuffed and dirty. It wasnt anything a little elbow grease and a new coat of paint couldn't have fixed. It wasnt anything that would stop us from booking there again though, its peak season so we understand the hustle and bustle of getting the place ready for the next renter. The unit was roomy, the king beds were comfortable, the younger kids loved the bunk beds and having their own room, the view from the balcony was great, the unit was well furnished with everything we needed to get through the week. All in all it was a great stay. The weather was unfavorable the last day we was there but thats not the fault of anyone, just bad luck. Would 100% stay here again when we visit PCB again.
Thank you, Jared, for your fantastic review! We're delighted to hear that our resort provided the perfect getaway for your family vacation. We appreciate your understanding of the ongoing updates and maintenance around the pools and splash pad.
We apologize for the cleanliness and minor updating issues you encountered in your room. Your feedback is valuable, and we'll make sure to address these concerns to ensure a more enjoyable stay for future guests. It's great to know that the unit was spacious, comfortable, and well-furnished, meeting your needs for the week.
We understand that peak season can be busy, and we appreciate your understanding. We're thrilled that you enjoyed the room, the comfortable king beds, bunk beds for the kids, and the balcony view. Bad weather can happen to anyone, and we appreciate your understanding.
Your recommendation means a lot to us, and we can't wait to welcome you back when you visit PCB again. We'll strive to make your next stay even more fantastic. Thank you for choosing us for your vacation!