We absolutely loved staying here. The condo grounds were well kept and safe. We loved all of the extra security. The security guards were super friendly and we enjoyed talking with them. The Tiki Bar made the best drinks and the bartenders were amazing!
The condo itself was clean and comfortable. The king size bed was so comfortable. The only things I would change is the dishwasher doesn’t clean well and I think you should add a latch on the front door so that children inside the condo can not just open the door. Also, the lock on the balcony door doesn’t lock, again that would be a great measure for children.
I was upset a few days after we got back I received an email from the property manager stating that they charged us an additional cleaning fee. They sent some pics showing several bags of trash that did not come from our unit. I called and left messages and sent emails and have yet to receive a response.
Thank you for sharing your experience, Lisa. We're delighted to hear that you loved your stay at Summit 1307. It's great to know that you found the condo grounds well-maintained, safe, and appreciated the presence of friendly security guards.
We're also pleased that you enjoyed the Tiki Bar and the comfortable king-size bed in the condo. We value your feedback and will look into any areas where improvements can be made to enhance the overall experience.
Your satisfaction is important to us, and we hope you'll consider staying with us again in the future. We'll continue to strive for excellence in providing a comfortable and enjoyable stay for our guests. Thank you for spending your vacation with us!