Vishwa
15 days ago
I would not go back to this property again. Our unit was fine; however there are major issues with all elevators. Our unit was on the 18th floor and 3 elevators were not working. We had to wait over an hour to get stuff upstairs.
Charged extra for wrist bands which was not clearly communicated. You must register 24 hours before checking in to avoid that fee. It's written somewhere, but you can't even find it unless you read fine print.
Mattress Pads were not cleaned or washed. Had Sand all over it when I took it off.
Balcony had only 2 chairs which is not ideal for the unit with 9 guests.
Beach was ok. There was too much seaweed which we wouldn't have known.
Laundry Machine had weird smell and Dryer Filter was full of Sand and Dirt. Someone needs to Vacuum all that out.
Pier Park was close by. You can walk there.
Charged extra for wrist bands which was not clearly communicated. You must register 24 hours before checking in to avoid that fee. It's written somewhere, but you can't even find it unless you read fine print.
Mattress Pads were not cleaned or washed. Had Sand all over it when I took it off.
Balcony had only 2 chairs which is not ideal for the unit with 9 guests.
Beach was ok. There was too much seaweed which we wouldn't have known.
Laundry Machine had weird smell and Dryer Filter was full of Sand and Dirt. Someone needs to Vacuum all that out.
Pier Park was close by. You can walk there.
Thank you for sharing your feedback, Vishwa. While we’re glad to hear the unit itself met your needs and that you enjoyed the convenience of being near Pier Park, we're sorry to learn that certain aspects of your experience fell short.
Please know that while we strive to maintain clear communication regarding registration and wristband procedures, we understand how easily important details can be missed, and we’ll take this as an opportunity to further improve clarity. As for the elevator delays, we know how frustrating that can be—especially on higher floors—and we regret the inconvenience caused. We’ll also ensure our housekeeping and maintenance teams are made aware of your notes on the balcony seating, laundry appliances, and mattress pads so that these items can be addressed promptly.
We appreciate your helpful observations and hope we’ll have the chance to better serve you in the future.
Please know that while we strive to maintain clear communication regarding registration and wristband procedures, we understand how easily important details can be missed, and we’ll take this as an opportunity to further improve clarity. As for the elevator delays, we know how frustrating that can be—especially on higher floors—and we regret the inconvenience caused. We’ll also ensure our housekeeping and maintenance teams are made aware of your notes on the balcony seating, laundry appliances, and mattress pads so that these items can be addressed promptly.
We appreciate your helpful observations and hope we’ll have the chance to better serve you in the future.
D
Danny
18 days ago
Una
2 months ago
This place was AMAZING. The floor to ceiling windows gives a breath taking view of the ocean. Having 4 bedrooms plus 3 full baths allows everyone to comfortably get ready. Will be returning for sure.
Thank you, Una, for your amazing review! We're glad you enjoyed the breathtaking ocean views and the spacious accommodations. We look forward to welcoming you back for another stay!
A
Anonymous
11 months ago
Maria
11 months ago
Great place to stay. Be aware of the elevator madness. You could be waiting for an elevator for more than 20 minutes. Other than that everything was great
Thank you for your review, Maria! We're glad to hear that everything was great aside from the elevator delays, which can be more common during peak season. We appreciate your patience and understanding, and we look forward to welcoming you back!
A
Anonymous
about 2 years ago
The condo was totally awesome and really large. Perfect for lots of people. Everything worked great. Plenty of towels and channels on the TV to stream. We loved it. Definitely want to stay again in the future.
Daisy
about 2 years ago
I loved the condo and the fact that it is right off the beach. we very much enjoyed our stay and can't wait to go back.
Thank you so much for the five stars! Hosting you was a pleasure, and we look forward to seeing you again!
Katrina
about 2 years ago
The condo was gorgeous & the view of the ocean was amazing. I love it & will most definitely book again
Thanks so much for the review, Katrina! We're happy to hear you had a great time, and we look forward to your next visit.
Jennifer
over 2 years ago
Great stay! Walking distance to pier park and several restaurants- there is an on-site restaurant and Starbucks which was nice. Beautiful place!
Thank you for taking the time to leave your review. We are so glad to hear that you had a great stay and that you enjoyed being within walking distance to Pier Park and several restaurants. We are also thrilled that you enjoyed our on-site restaurant and Starbucks. We appreciate your feedback and hope to see you again soon!
Derek
over 2 years ago
Absolutely would stay here again
Thank you for your feedback! We're glad to hear that you enjoyed your stay. We look forward to having you back.
T
Tanisha
about 3 years ago
Very spacious and great view loved the property.
Kellie
almost 3 years ago
Everything was good. The only issue was the elevators, get on whenever you can even if it’s going up and you need to go down.
M
Marsha
about 3 years ago
The check in process was quick and simple. Really enjoyed our stay! Location was perfect! Can’t wait to go back!!
E
Edward
about 3 years ago
it was a good experience we enjoy our stay to max
A
Anonymous
almost 4 years ago
We stayed at the Tidewater Condo's. Everything was great. Plenty of room for the 12 of us. I know everyone complains about the elevators but we did not let them damper our vacation. Had a blast with all the children and grandkids.
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