This is our 4th year staying at this location; however, it is our 1st time using Panhandle. I was very impressed with their communication from the time we booked our stay until the time we checked out. the staff was friendly and responded to our immediate concerns (we had one issue with a toilet not flushing properly, but once I notified Panhandle, they sent a service person out immediately to correct the issue). our instructions were clear from the time of booking until check out and since we had to leave early on check out, they sent a text to me to confirm my checkout. Will definitely use Panhandle again.
Thank you for choosing to stay with us at Tidewater 312 and for sharing your experience, Nancy. We are thrilled to hear that you were impressed with our communication and responsiveness throughout your stay. We strive to provide excellent service to all our guests, and we are glad we could promptly address the issue you encountered. We look forward to hosting you again in the future. Safe travels!