Becky review picture
Becky

10 days ago

We experienced numerous issues during our stay. Our access code didn’t work, and we couldn’t reach anyone, forcing us to track down a cleaning staff member for help. The home was in poor condition: dirty walls, buckled floors, stained furniture, a leaking pool, broken futon with stains, and unstable bunk beds. The A/C didn’t cool properly, and the filter was filthy. The washer had visible mold and smelled bad. The deck had loose boards, no shade, and trash under the porch. Inside, roaches and palmetto bugs were present, and the kitchen sink was backed up. The front door had no interior lock, creating a safety concern for kids. Several fixtures were broken or missing, and the backyard and landscaping were overgrown and neglected. Listing said no refund and we felt left to deal with these problems and suck it up. The home is in need of serious maintenance. Photos of these issues are available for reference. I have a more lengthy version if you’d like to read it.
Thank you for your detailed feedback, Becky. We regret the challenges you experienced and take your concerns seriously. Please know that maintenance and cleanliness are priorities for us, and your comments have been shared with our team to address these issues promptly. We encourage guests to contact us immediately during their stay so we can resolve any problems as quickly as possible. We appreciate your insights and hope to provide a better experience in the future.

M

Maram

16 days ago

It was a great vacation
Travis review picture
Travis

about 2 months ago

The house was very amazing beautiful. It was also very peaceful and quiet. The host were amazing very helpful and very responsive.. Me and my family can’t wait to return!!!!
Thank you for your wonderful feedback, Travis! We're thrilled to hear you had a peaceful and enjoyable stay. We look forward to welcoming you and your family back soon!
Will review picture
Will

2 months ago

Great place - exactly as described. Would stay again!
Thank you for your review, Will! We're happy you enjoyed your stay and we look forward to welcoming you back sometime soon!
Ella review picture
Ella

4 months ago

We had a wonderful stay! Group of 10 of us stayed for spring break, all had adequate bed space and living space. Two minute walk from the beach, a nice, quieter beach than downtown. Located around many other rentals, which we enjoyed. Easy to clean, kitchen was spacious and easy to cook big meals in. The backyard felt decently private since there are neighbors only on one side and there is a small divide between properties. We enjoyed our stay and would return!
Thank you for your delightful review, Ella! We're thrilled to hear that you and your group had a wonderful stay and enjoyed the spaciousness of the home. It sounds like you made the most of the convenient location and privacy of the backyard. We would love to welcome you back for another spring break!