This property is amazing with everything you could want in a family vacation getaway. Our condo was clean and well stocked. There are restaurants on-site and nearby, employees at each entrance verifying that no unauthorized person enters the property. The parking garage was easy to get in and out of with oversized vehicles. Walmart is just behind the property so picking up groceries and other necessities was a breeze!
Like many other reviewers, the only drawback is the line at the elevators and the check-in process. There was only one receptionist at check-in and the line was backed out the lobby door by 3:30pm. She was clearly overwhelmed and it showed in her actions. There were also no carts available well before 4pm so it was a bit cumbersome to get luggage from parking to the 17th floor. Our dryer didn't work and the property management was very responsive although we never had a repairman visit like we were promised.
Thank you, Brittany, for your feedback. We are thrilled to hear that you enjoyed your stay and found our property amazing with everything you needed for a wonderful family vacation. We apologize for the inconvenience with the dryer and will ensure that our maintenance team follows up promptly in the future. Thank you for choosing to stay with us, and we hope to welcome you back soon.