We had a large group of friends vacationing. Communication was great. We did have an issue with the wifi and downstairs ac unit. Both were fixed by maintenance quickly. The amenities state on VRBO that there is a heated pool. When we asked about it we were told it would be $70 a day to heat it. Nowhere in my agreement did it state that, nor did it on VRBO. Overall it was a great experience, and we will for sure be booking with this company next year.
Thank you for your review, Brittany! We're pleased to hear that you and your group of friends had a great vacation, and we appreciate your positive feedback regarding our communication and our prompt resolution of the wifi and AC unit issues.
We apologize for any confusion regarding the heated pool fee. We'll review our listing to ensure that all relevant information is accurately presented to avoid any such surprises in the future. We're thrilled to know that despite this, you had an overall great experience, and we look forward to hosting your group again next year. Thank you for choosing us, and we can't wait to welcome you back!