THERE ARE ONLY TWO ELEVATORS! And 21 floors full of people, don’t expect to go anywhere any time fast around 3-6 the elevator line goes all the way to the over bridge, and whether they are going up or down if there’s room for you to fit just jump on and ride it. It is inevitable that if you’re a bigish family you will have to split up to let the elevator process go a little faster. Jump on that elevator as soon as possible no matter how cramped it is. Probably the worse part. We sat for 30 mins and finally said screw it my husband put our 3 year old on his back and we walked up the stairs to the 11th floor, 100% worth it because every time the elevator stopped it was crammed with people and we were already in the back of the line that was waiting to get on.