the location was amazing! the unit was perfect for my large family and there was so much to do at Splash which was amazing.
We did have a few issues that needed to be reported. No checkin information was provided. I needed to contact them since the security code or check in information was never sent. The bunk bed bar was broken, the keurig didn't work, the dishwasher top rack was off center and the refrigerator spilled ice everywhere and was completely off center and tilting when the maintenance number was called we were notified these issues were reported before our stay.
we would stay here again simply because of the location, the size of the unit and entertainment.
Thank you for your feedback, Cathy! We're thrilled to hear that the location and the unit at Splash were a great fit for your family and that you enjoyed the entertainment options. We apologize for the inconvenience regarding the check-in information and the reported maintenance issues. While we strive to address these concerns promptly, we appreciate your understanding and are glad they didn't impact your overall experience. We look forward to welcoming you back for another enjoyable stay!