Our only issue was that when we got there at check in (4:30pm) after a 9 hour drive our condo wasn't even close to being cleaned. Idk if you were short staffed or what but it was after 7 pm before the cleaning lady left. And that's with us making our own beds and delivering towels and toilet paper to everyone's rooms just so she could leave. After a 9 hour drive we would've like to come in to a clean, empty place. It wasnt the cleaning lady's fault but it was a big job for one person to do while a group of people who just wanted to relax stood around waiting.
The sliding door handle was broken when we arrived a serious hazard that needs to be repaired and a stool to the table was also broken and not usable. Other than that it was a great stay
Julie, we're so glad you had a great stay! We're sorry for the delay with check-in, and we really appreciate you reporting the door handle and broken stool. They have been repaired following your departure, and we hope you can join us again soon!