Sam
My group (two families) stayed with RnR Vacation rentals at Lakeland Village from Christmas Eve to just after Christmas.
The process was easy, with a rental agreement signed online, and very clear instructions for checking in, which was also very smooth. The listings and photos were as described and the amenities (towels, kitchen items, recreation items) were plentiful and in good condition. It made it easy to make a nice Christmas dinner and enjoy the facilities in comfort. Properties are very clean.
We did have one issue, in which there was a severe plumbing backup in the property. This took a few hours to resolve and to get a plumber out, and meant that we couldn’t enjoy the property for a day. It also took several requests to be moved to another property noting that we had two children and a pregnant person in our group.
RnR were good in providing compensation and a move to another fantastic property, and the rest of our time was great. Would recommend staying with them again