We stayed at Silverado Lodge at Palisades, a Tahoe Getaways property. The most disturbing thing was that we saw several mice, there were mouse droppings in a bedroom and on the dining table. We were quite disappointed in the quality of the property for the price. Here are other observations: General: The house is a nice size and layout but seems neglected. There should be some type of furniture or a picnic table on the main deck so you could sit out there. Without it, the deck is practically useless for anything other than standing and looking out for a few minutes. We really missed the opportunity to sit or have meals outside and enjoy the beautiful setting. Cleanliness: When we arrived, there was a dead mouse in the shower in the downstairs bedroom (with shower) when we arrived. Also, the kitchen floor was very dirty. At the time, we thought it was crumbs but are now wondering whether it was mouse droppings. Both the main deck and the one off the main bedroom upstairs were extremely dirty and required sweeping. Additionally, all the windows are quite dirty and several screens have holes in them. Primary Bedroom 1 upstairs (with jacuzzi): 1. Sheets were very scratchy and the comforter is too heavy and hot for summer. 2. The mattress is very soft and saggy. It needs replacing. 3. The room never cooled down as the fireplace pilot light is giving off quite a bit of heat. There did not seem to be a way to cool the room via the hallway thermostat or via the fans. Sleeping was not comfortable. Bedroom 2 upstairs (with shower): There is a large wasp nest inside the window frame (see photo), and there is some way that they get into the bathroom and bedroom. We had several wasps in that bedroom throughout the stay and heard mice in the room. There is a mouse infestation in this room, perhaps in the sofa. We were only at the property for a few days and requested financial compensation from Tahoe Getaways, but they took over two weeks to respond and said they would do nothing since we did not call them about these issues while we were there. The one time I did call them, I got an answering machine. In truth, the visit was too short and time limited to devote it to these issues at the time. I would not recommend booking this property or booking via Tahoe Getaways.