Our stay at this lovely home was in celebration of our son’s 30th birthday. Without the incredible efforts of Tahoe Getaways, staying at this wonderful home would never have happened! We had made a reservation with Booking.com, but the place we were supposed to stay was double booked. By chance, we asked them for directions to this property, and location of the key. We would never have known about about the double booking, until we showed up there. Booking.com was useless, and made no effort to rectify the situation. We urge you never to use Booking.com. They take no responsibility for their errors. Their response? “Call back later.” Tahoe Getaways, on the other hand, had an “all hands on deck” attitude. On the day before we were supposed to arrive, we had a list of 12 rentals to choose from, and a very committed and professional staff-member, Dan, to help it happen. By 2 o’clock on the afternoon before we were supposed to arrive, everything was in place. We were offered early check-in, a discount on our rental fee, and free late checkout. But even beyond this, the attitude of all the staff we spoke to was empathic, and sensitive. We will be using Tahoe Getaways exclusively in the future. And we recommended our friends to do the same.