Aloha Nathan, Thank you for sharing your thoughts on your recent stay with us at Alii Villas 309. We are happy to hear you had a wonderful time in the home and on the island. Alii Villas complex does not feature a hot tub, but we hope you were able to take advantage of their great pool and their convenient location close to the dining/shopping district of Kona. We enjoyed hosting you folks! Mahalo, Kona Coast Vacations

Aloha Denise, Thank you for sharing your feedback regarding your current stay at Alii Villas 309. We’re pleased to hear that you are enjoying the complex and its convenient proximity to town. We would like to follow up regarding the portable AC unit. It is equipped with a condensation pan that must be drained periodically to ensure proper operation. If the pan becomes full, the unit may not cool effectively. Given the recent increase in humidity, the pan may require more frequent draining. Please let us know if you have been able to drain the pan as outlined by the maintenance technician who assisted you during the initial service visit. If you are still experiencing any difficulties or have been unable to do so, please contact our office and we will be happy to arrange for additional assistance. For future visits to the Big Island, we would be glad to assist you in selecting accommodations that offer full air conditioning, such as central AC or split systems, for added comfort. We appreciate the opportunity to host you and hope you continue to enjoy your stay. We look forward to welcoming you again in the future should you find yourselves headed back to Big Island. Mahalo, Kona Coast Vacations

Aloha Montgomery, thank you for taking the time to leave a review. We're glad you enjoyed the view and pool area and found the condo very comfortable. We hope to host you again on your next trip to the Big Island! Mahalo, Kona Coast Vacations

Thanks for leaving such a nice review, Joyce. It is great to hear you enjoyed the fantastic view and quiet neighborhood. Our housekeeping team takes great pride in preparing our homes for every stay. We hope you choose Kona Coast Vacations when arranging your next vacation on the Big Island!