This property was accurately described in its listing. The location was convenient --the layout was open and airy -- the beds were comfortable --the linens were clean -- the kitchen was bigger than expected and had everything we needed to cook and feed our family of 6 -- we had a close, designated parking space -- there were multiple pools available for our use and the one closest to us had an incredible view of the golf course and ocean -- we had good customer service when we couldn't get the wifi working and they sent someone out to help us right away. I was very satisfied with the property and would recommend it to friends and family members. Just a couple things that could have improved our experience is the floors could have been cleaner- I noticed that if we walked around barefoot on the tile that our feet got gray. Another improvement would be a more ample supply of dish washing detergent, paper towels and tissues. We ended up needing to buy our own stuff at the store because we ran out on day 4 or 5. But overall this is the best property I've ever found on VRBO or Home Away and we had a fabulous vacation.
Mahalo for having been our guest and for taking the time to share with us your recent stay. We are pleased to learn that you enjoyed your stay and that our staff provided you with outstanding service.
In order to keep costs down, our properties provide a starter pack of supplies only. Some units may contain an additional supply as we do leave any supplies purchased by guests in the unit; however, your suggestion to leave additional unit supplies have been shared with our management team & will be taken under consideration.
It has been a pleasure to serve you. We look forward welcoming you back the next time your travels bring you to the Big Island!
Aloha
Kona Coast Vacations