IO Way was beautiful! The most amazing sunsets and 180 degree view of the ocean. The weather was completely different at the home from Kona town. My 10 year old was in the pool non stop and we were outside the majority of the time (bring bug spray for mosquitos!).
Home was clean except for some walls (hard to reach) and one of the guest baths had a clump of hair. Floors could use a good scrubbing but I guess that's indoor/outdoor living (shoes are never allowed in homes for us). Neighborhood was quiet except for some construction nearby
If I had the option to change things, guests would be able to control the waterfalls - sometimes peace and quiet was preferred. No sunscreen or sitting on the patio furniture wet. That's a silly one! The ability to light the Tiki torches - ambience! Sliding doors are incredibly hard to move. Some don't close all the way (master). I'd also add shower doors - water gets all over the place.
The gardeners were incredibly kind, announced themselves first. The garbage collector grabbed the cans for us when we forgot to put them out.
Would have preferred the pool cleaners to announce themselves before helping themselves to the backyard with their conversation including f-bombs. They also showed up an additional day which wasn't shared in the guest book.
Overall, we enjoyed our stay.
Praying for the islands and its people during this incredibly difficult time.
Mahalo for taking the time to leave us with feedback on your stay.
We are happy to hear that you and your ohana enjoyed the home. We'll share your findings with our cleaner. Unfortunately, the only way to change the waterfall times is within the pool equipment room and that is only accessible by the pool vendor. We apologize his staff swore during their visit, we'll bring this up with their boss. Sometimes pool vendors or landscapers will have additional visits if there are items that need to be monitored, such as balancing pool levels or replacing equipment. Mahalo for having been our guest!