The one thing that really stood out and made our stay much more enjoyable was that you were able get us into the unit early. This was very appreciated and helpful. It may not seem like a big deal but it was. Our flight arrived at 9:30am. We were tired and running out of ideas on how to bide out time until 4:00pm. Getting into the unit early allowed us to do some grocery shopping and other errands without having to worry about keeping our food cold, not to mention being able to change out of our travel clothes into more appropriate attire for Hawaii. You manage vacation rental condos for two families we know, they recommended we contact you as both of their units were booked, I can see why. We will use you again for our next trip. Rich Thomas ______________________________________________ Aloha Rich, Thank you for your feedback. We are so happy that we could accommodate an early check in for you. Its not always possible, but when we can we are happy to help! We can't wait to hear from you the next time your travels bring to you Kona. Mahalo, Kona Coast Vacations