This is a long overdue but so very well deserved review for KCV staff! Hubby & I stayed at a condo @ Casa de Emdeko (managed by KCV) for a little over a month this past Fall 2024. We are truly impressed on how well KCV operates to service their guests as compared to any other property management company! Given the length of our 1 month stay, we had interacted with the KCV staff on several occasion (they also provided extensions for our stay as well as a few customer service inquiries). First off, the condo was in pristine condition upon arrival! I am bit nitpicky about cleanliness. Even the lanai furniture was dust-free and fresh (critical since we sat on the ocean view lanai nightly to watch the gorgeous sunset). We NEVER had issues reaching them with our needs and they were ALWAYS quick to respond. Casa de Emdeko does have almost weekly water shut-offs due to the age of the property - KCV turned what would have been an inconvenience into a much doable vacation challenge by providing ample notice. We can't sing enough praises for the entire Guest Services/Reservations Team A+!! Guest services team (Alanna, Gabby and Asi) were accountable, professional and always eager to assist. We even had an Amazon delivery during our stay and they advised for Amazon to deliver to their Kona office to ensure that our package was secure. As real estate investors on the mainland, we explored Kona investment properties and spoke with Natalie, KCV's new accounts manager about their services for investor owners. Once we secure a Kona investment property, we would definitely approach KCV to manage our investment. The ladies at KCV have earned all our business for our next Kona vacation rental A+++++!!