We arrived 1 hour early and were able to get into the unit earlier than expected, which was great. The unit itself was comfortable with great amenities. Beds were comfortable, bathrooms clean and easy to use. Easy laundry facilities in master bath, and beach equipment to use. Loved the lanai for chilling out. We even utilized the sleeper sofa in the living room so our teenager could have extra space. Kitchen had everything we needed.
It would have been helpful to know that our *first* floor unit required walking up 2 flights of stairs first, no elevator access. That was a bit of a challenge with heavy suitcases. Also, it was disappointing to learn the pool had so many restrictive rules for the complex: It was plenty deep (8 feet?) but clear signage stated no jumping, diving, cannonballs, or pool toys. That was kind of a buzz kill for the kids, frustrating to have a big, deep pool but not be able to play and do things they wanted.
Aloha Nancy,
We are glad to hear you enjoyed your stay.
As shown in the photos the property is not a ground floor property, we have added to the property description that stairs are required to access the property.
These are standard pool rules we see through all complexes due to liability, as well as ensuring all guests have the right to quiet enjoyment of the property.
Mahalo,
Kona Coast Vacations